Kelly's Florist

Teresa Pendergraft 4 months ago

Giving two stars because at least they did get delivered. I don't have a picture but I can tell you the arrangement was definitely not worth the money. I got a call the first day because they didn't have what I ordered online but that was fine. I never received a confirmation that they were delivered, called three times and never got a call back. A gentleman explained that the delivery computer was being used he would call me back and never did, not to mention that I emailed four times and never received a response. Communication is key. Unfortunately we won't be able to use them again because we can't trust them.

Ana Sanchez 7 months ago

My husband bought these roses for valentines and I know he paid a pretty penny for them and yesterday they were looking like this. He has been going there for a while and they never disappoint but this time I was a little upset how they looked on valentines day and thought maybe he went to another place or were Walmart but when he said Kelly's I was in shock. I have tried calling them but no answer. Just beware and look at your flowers before you leave the place. Might need to find another florist.

Bettina Calcote 10 months ago

I was in the shop early on the morning of Nov 28th for my Mom's birthday. The young man that helped me was exceptional! So kind, courteous and so talented. He made an amazingly beautiful arrangement of flowers that I was so delighted to give my mother. It is now 6 days later and they still look amazing! Love this place.

Josie McCorquodale Edited a year ago

DHusband paid $125 for flowers to be delivered on Valentine’s Day, but they never showered up. He ordered them the day before as well. Would not recommend or use again. Now we have to dispute the charge from the credit card to try and get our money back. We tried calling and the number doesn’t even ring and no option to leave a voicemail. Updating my review as of 2/17- we received a call explaining what happened and how the delivery driver was involved in an accident. We really appreciate the call apologizing and offering make it right!! We truly appreciate the call! Updating our stars to reflect they do care! Updating my review to 5 stars on 2/18! Although we declined for them to send the flowers anyways after we disputed our credit card charge they sent flowers with an apology note anyway! And they are gorgeous and smell delightful! We will definitely give them another chance!!

Teresa Faye 2 years ago

Initial contact was professional as well as helpful, prompt service delivery made on time. During the process spoke about floral arrangement, color, and container it would be presented in. Verified that flowers would not be exact ones in the photo but the arrangement would have a colorful and tropical feel. Verified that the container in the picture would be the one used for arrangement. The flower arrangement was a Beautiful arrangement, but I was disappointed that the container, was different from the one in the photo , the owner explained it was an oversight and found a container to compliment the flower arrangement, he went above and beyond to correct the mistake thank you.